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Have a question about your order, want to learn more about our products, or just want to say hello? Reach out — we're always happy to help.
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We typically respond within 24–48 hours.
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Contact Information
Response Hours
Monday – Friday 9am – 5pm EST
Responses within 24–48 hours
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Frequently Asked Questions
Orders are processed within 1–3 business days. Standard shipping takes 5–7 business days. Expedited options are available at checkout.
Due to the nature of mystery boxes, we don't accept returns or exchanges. However, if you received a damaged item, please contact us within 48 hours and we'll make it right.
Yes! Every My Eritaj box comes beautifully gift-wrapped at no extra charge — perfect for gifting as-is.
Each box is a curated surprise of premium aromatic products — scented candles, perfumes, wax melts, and more. The exact contents vary by tier and season.
We currently ship within the US. International shipping is coming soon — stay tuned!